Privacy Policy

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you fill out contact forms, request services, or communicate with us. This information may include:

• Contact Details: Your name, email address, phone number, and physical billing address.
• Business Information: Company name, role, industry, website URL, and details regarding your creative assets or software requirements.
• Media and Uploads: Video files, graphic designs, logo briefs, and other files you submit to us for creative processing.
• Automated Data: Your IP address, browser type, operating system, and interaction details collected via cookies and tracking pixels when visiting our site.

2. How We Use Your Information

We use the collected information for purposes centered around delivering premium agency services:

• To deliver and refine graphic designs, video edits, website development, software tools, UGC ads, and marketing campaigns.
• To communicate with you regarding milestones, project scopes, revisions, and support.
• To set up and manage paid ad campaigns (e.g. Meta ads, Google ads) on your behalf.
• To analyze website usage statistics to improve user experience, site security, and functionality.

3. Cookies and Tracking Technologies

We utilize cookies, web beacons, and tracking pixels to analyze traffic and optimize marketing activities. Cookies enable us to store user preferences, track marketing effectiveness, and recognize returning browsers. You can configure your browser settings to reject cookies, though some features of our site may not function fully as a result.

4. Third-Party Services

We may share information with trusted third-party service providers (such as web hosting partners, payment processors, CRM tools, or analytics providers) to facilitate our services. These third parties are contractually obligated to handle data confidentially and only use it for the specified functions we request.

5. Data Security and Retention

Zenovate Solutions implements industry-standard administrative, physical, and technical security measures to protect client databases, source code, and design files from unauthorized access. We retain personal and project data only as long as necessary to fulfill business agreements and comply with legal requirements.

6. User Rights and Choices

Depending on your jurisdiction, you may have the right to access, correct, restrict, or request deletion of your personal data. To exercise these rights, or to opt-out of marketing emails, please contact us.